{"id":2397,"date":"2025-10-02T18:56:51","date_gmt":"2025-10-03T00:56:51","guid":{"rendered":"https:\/\/landing-mp.macropay.mx\/?page_id=2397"},"modified":"2025-10-02T18:56:51","modified_gmt":"2025-10-03T00:56:51","slug":"soporte-tecnico","status":"publish","type":"page","link":"https:\/\/macropay.gt\/?page_id=2397","title":{"rendered":"Soporte t\u00e9cnico"},"content":{"rendered":"<h2>Servicio t\u00e9cnico<\/h2>\n<p>\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M202.021 0C122.202 0 70.503 32.703 29.914 91.026c-7.363 10.58-5.093 25.086 5.178 32.874l43.138 32.709c10.373 7.865 25.132 6.026 33.253-4.148 25.049-31.381 43.63-49.449 82.757-49.449 30.764 0 68.816 19.799 68.816 49.631 0 22.552-18.617 34.134-48.993 51.164-35.423 19.86-82.299 44.576-82.299 106.405V320c0 13.255 10.745 24 24 24h72.471c13.255 0 24-10.745 24-24v-5.773c0-42.86 125.268-44.645 125.268-160.627C377.504 66.256 286.902 0 202.021 0zM192 373.459c-38.196 0-69.271 31.075-69.271 69.271 0 38.195 31.075 69.27 69.271 69.27s69.271-31.075 69.271-69.271-31.075-69.27-69.271-69.27z\"><\/path><\/svg>\t\t\t<\/p>\n<h2>Ayuda r\u00e1pida<\/h2>\n<p>Encuentra una soluci\u00f3n para los problemas m\u00e1s comunes que pudiera presentar tu equipo<\/p>\n<p>\t\t\t\t\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send\/?phone=5215550262626&#038;text=%C2%A1Hola%21&#038;type=phone_number&#038;app_absent=0\"><br \/>\n\t\t\t\t\t\t\t\t\tVer m\u00e1s<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M532 386.2c27.5-27.1 44-61.1 44-98.2 0-80-76.5-146.1-176.2-157.9C368.3 72.5 294.3 32 208 32 93.1 32 0 103.6 0 192c0 37 16.5 71 44 98.2-15.3 30.7-37.3 54.5-37.7 54.9-6.3 6.7-8.1 16.5-4.4 25 3.6 8.5 12 14 21.2 14 53.5 0 96.7-20.2 125.2-38.8 9.2 2.1 18.7 3.7 28.4 4.9C208.1 407.6 281.8 448 368 448c20.8 0 40.8-2.4 59.8-6.8C456.3 459.7 499.4 480 553 480c9.2 0 17.5-5.5 21.2-14 3.6-8.5 1.9-18.3-4.4-25-.4-.3-22.5-24.1-37.8-54.8zm-392.8-92.3L122.1 305c-14.1 9.1-28.5 16.3-43.1 21.4 2.7-4.7 5.4-9.7 8-14.8l15.5-31.1L77.7 256C64.2 242.6 48 220.7 48 192c0-60.7 73.3-112 160-112s160 51.3 160 112-73.3 112-160 112c-16.5 0-33-1.9-49-5.6l-19.8-4.5zM498.3 352l-24.7 24.4 15.5 31.1c2.6 5.1 5.3 10.1 8 14.8-14.6-5.1-29-12.3-43.1-21.4l-17.1-11.1-19.9 4.6c-16 3.7-32.5 5.6-49 5.6-54 0-102.2-20.1-131.3-49.7C338 339.5 416 272.9 416 192c0-3.4-.4-6.7-.7-10C479.7 196.5 528 238.8 528 288c0 28.7-16.2 50.6-29.7 64z\"><\/path><\/svg>\t\t\t<\/p>\n<h2>Chatbot<\/h2>\n<p>Platica con uno de nuestros asesores para resolver cualquier duda<\/p>\n<p>\t\t\t\t\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send\/?phone=5215550262626&#038;text=%23TiendaEnL%C3%ADnea&#038;type=phone_number&#038;app_absent=0\"><br \/>\n\t\t\t\t\t\t\t\t\tChatear<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288 248v28c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-28c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12zm-12 72H108c-6.6 0-12 5.4-12 12v28c0 6.6 5.4 12 12 12h168c6.6 0 12-5.4 12-12v-28c0-6.6-5.4-12-12-12zm108-188.1V464c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V48C0 21.5 21.5 0 48 0h204.1C264.8 0 277 5.1 286 14.1L369.9 98c9 8.9 14.1 21.2 14.1 33.9zm-128-80V128h76.1L256 51.9zM336 464V176H232c-13.3 0-24-10.7-24-24V48H48v416h288z\"><\/path><\/svg>\t\t\t<\/p>\n<h2>Estatus de mi servicio<\/h2>\n<p>Revisa el estatus de tu orden de servicio haciendo clic en el bot\u00f3n de abajo<\/p>\n<p>\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.seguimiento-garantias.macropay.com.mx\/\"><br \/>\n\t\t\t\t\t\t\t\t\tVer mi orden<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h2>\u00bfQu\u00e9 debo hacer si mi celular&#8230;?<\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"552\" src=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/1.jpg\" alt=\"\" srcset=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/1.jpg 730w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/1-300x227.jpg 300w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/1-600x454.jpg 600w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"552\" src=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/2.jpg\" alt=\"\" srcset=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/2.jpg 730w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/2-300x227.jpg 300w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/2-600x454.jpg 600w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"552\" src=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/3.jpg\" alt=\"\" srcset=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/3.jpg 730w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/3-300x227.jpg 300w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/3-600x454.jpg 600w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"552\" src=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/4.jpg\" alt=\"\" srcset=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/4.jpg 730w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/4-300x227.jpg 300w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/4-600x454.jpg 600w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"552\" src=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/5.jpg\" alt=\"\" srcset=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/5.jpg 730w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/5-300x227.jpg 300w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/5-600x454.jpg 600w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"552\" src=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/6.jpg\" alt=\"\" srcset=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/6.jpg 730w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/6-300x227.jpg 300w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/6-600x454.jpg 600w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"552\" src=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/7.jpg\" alt=\"\" srcset=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/7.jpg 730w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/7-300x227.jpg 300w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/7-600x454.jpg 600w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"552\" src=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/8.jpg\" alt=\"\" srcset=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/8.jpg 730w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/8-300x227.jpg 300w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/8-600x454.jpg 600w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"552\" src=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/9.jpg\" alt=\"\" srcset=\"https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/9.jpg 730w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/9-300x227.jpg 300w, https:\/\/macropay.gt\/wp-content\/uploads\/2025\/10\/9-600x454.jpg 600w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Servicio t\u00e9cnico Ayuda r\u00e1pida Encuentra una soluci\u00f3n para los problemas m\u00e1s comunes que pudiera presentar tu equipo Ver m\u00e1s Chatbot Platica con uno de nuestros asesores para resolver cualquier duda Chatear Estatus de mi servicio Revisa el estatus de tu orden de servicio haciendo clic en el bot\u00f3n de abajo Ver mi orden \u00bfQu\u00e9 debo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":26013,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2397","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/macropay.gt\/index.php?rest_route=\/wp\/v2\/pages\/2397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/macropay.gt\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/macropay.gt\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/macropay.gt\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/macropay.gt\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2397"}],"version-history":[{"count":0,"href":"https:\/\/macropay.gt\/index.php?rest_route=\/wp\/v2\/pages\/2397\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/macropay.gt\/index.php?rest_route=\/wp\/v2\/media\/26013"}],"wp:attachment":[{"href":"https:\/\/macropay.gt\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}